Service
Engineer Dispatch
Job logged. Engineer allocated. Problem solved.
Our engineer dispatch service handles inbound calls from customers or tenants, logs jobs according to your priority matrix, contacts the appropriate engineer, and confirms dispatch. Ideal for facilities management, property maintenance, and field service businesses.
What's included
- Inbound call handling
- Job logging to your system
- Priority classification
- Engineer contact and dispatch
- Job status tracking
- Emergency escalation
- Out-of-hours coverage
- Full audit trail
Common use cases
Facilities management
Handle maintenance requests and dispatch engineers 24/7 without an in-house control room.
Property management
Respond to tenant maintenance issues and coordinate contractor dispatch.
Field service business
Manage inbound job requests and allocate engineers efficiently.
Utilities company
Handle emergency fault reports and dispatch repair teams around the clock.
Ready to get started?
Use the simulator to see your exact monthly cost, or book a call with our team.